We appreciate the trust you place in this VictoryStore.com company, and we are committed to respecting your privacy and the security of your personal information.
Information We Collect
We may collect information (including name, address, telephone number, email address and, when necessary, credit card information and date of birth) when you:
* Place an order on our Web site
* Return an item or make an exchange
* Inquire about our services
* Request a catalog
* Receive a gift package
* Create an account at VictoryStore.com
* Subscribe to our Email Newsletter
We maintain the data that you provide us, along with a record of your purchases, in a database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing Association's privacy standards.
Using Information We Collect
At VictoryStore.com, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
* Process and track your order
* Provide the services you request
* Contact you about the status of an order
* Send you catalogs or promotional offers we believe will be of interest to you
* Send you the MuskieVictory.com/VictoryStore.com Email Newsletter or other email
* Identify your product and service preferences
* Customize our communications to you
* Provide information concerning product recalls or products you have purchased
* Improve our merchandise selection and customer service
Information We Share with Others and Your Privacy Rights We contract with other companies to provide certain services, including credit card processing, email distribution and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited from using this information for their own marketing purposes or from sharing this information with anyone.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Cookies and Pixel Tags
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.
* Remember what items are in your Shopping Cart
* Recognize you when you return to our Web site
* Study how our customers navigate through our Web site and which products they request in site searches
How We Use Email
When you provide us your email address, we may send you emails necessary to process your order, respond to a request, provide customer service, or promote products or services. For example, after you place an order at MuskieVictory.com, you will receive an email confirmation and, in most cases, an email with package tracking information.
If you receive a promotional email from us and with to discontinue these, just click the "unsubscribe" button available in each email and you will receive no further promotional emails.
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.
When you make a purchase, request a catalog or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.
Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us at 1-866-968-2688.
We hope to answer any questions to your satisfaction.